This is fyn and the quality is goodnot like other saress
We Are Hiring!
We are seeking a skilled and motivated Tele-caller to join our team and take charge of lead management, WhatsApp follow-up, and calling activities. As a Tele-caller, you will play a crucial role in understanding our brand and product features, while also comprehending the unique needs and preferences of our valued customers.
*About Us:*
INDIDHA is a leading e-commerce site for sarees, providing a wide variety of exquisite designs. Our pan-India presence ensures accessibility to a diverse clientele, while our passion for sarees shines through in every aspect of our business.
*Responsibilities:*
- Efficiently manage leads generated through various channels, ensuring prompt and accurate follow-up.
- Conduct WhatsApp follow-up conversations with leads, engaging them professionally and proactively.
- Make outbound calls to potential customers, showcasing our product's benefits and addressing their inquiries.
- Develop a deep understanding of our brand and product offerings to effectively communicate the value proposition to customers.
- Listen actively to customer requirements and tailor the approach accordingly to meet their needs.
- Maintain comprehensive and organized records of customer interactions, feedback, and progress.
- Collaborate closely with the sales team to hand off qualified leads and ensure seamless communication.
- Stay updated on industry trends, competitor activities, and market dynamics to provide valuable insights to the team.
*Qualifications:*
- Proven experience as a Tele-caller or similar role, with a track record of successful lead management and customer engagement.
- Excellent verbal and written communication skills, with a strong command of the local language and proficiency in English.
- Empathetic, patient, and courteous demeanor when interacting with customers, showcasing a genuine interest in helping them.
- Ability to quickly grasp product features and benefits, effectively translating them into customer-oriented selling points.
- Proficiency in using WhatsApp for business communication and familiarity with CRM software for lead tracking and management.
- Strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
- Self-motivated and target-driven with a focus on achieving and exceeding set goals.
- Prior experience in a related industry will be advantageous, but not mandatory. Intern and Freshers are welcome.
*Join our dynamic team and contribute to our mission of providing top-notch solutions to our customers. If you're passionate about customer satisfaction and eager to make a difference, we'd love to hear from you.*
Please send your updated resume and a brief cover letter highlighting your relevant experience to praveen@indidha.com. We look forward to welcoming you aboard!