Frequently Asked Questions

What products/services does Indidha offer? +

Indidha offers a curated selection of handmade sarees, focusing on authentic cotton, mul, jamdani, silk, and other fabric handloom sarees crafted by skilled artisans. We prioritize sustainable practices and design sarees with unique textures, colors, and cultural significance.

How can I place an order on Indidha? +

To place an order, visit our website, browse our collections, add items to your cart, and proceed to checkout. Follow the instructions to enter your delivery details and select a payment method to complete the order.

What payment methods are accepted? +

We accept major credit/debit cards, net banking, UPI, digital wallets, and COD options for your convenience. All transactions are secure and encrypted.

How long does shipping take? +

Standard shipping times vary by location, but orders within India typically take 2–8 business days. Once your order is dispatched, you'll receive an email with tracking details.

Can I return/exchange a product? +

Initiating a return/exchange is a breeze! Click on the "Request a Return" link in the menu and follow the easy steps. It's as simple as placing an order! We're here to make your shopping experience seamless and enjoyable!

How can I track my order? +

Once your order is shipped, you'll receive an email with a tracking link. Follow the link to monitor your order's journey until it reaches you.

Who do I contact for customer support? +

You can reach our customer support team by emailing info@indidha.com or messaging us on WhatsApp -87506 30375. We're here to help with any questions or concerns.

Are there any discounts or promotions available? +

Yes, we regularly offer discounts and promotions, especially during festive seasons. Check our website or follow us on social media for the latest updates on offers.

Do you offer international shipping? +

Currently, we primarily ship within India.

Can I cancel or modify my order after placing it? +

We process orders quickly, but if you need to change or cancel your order, please contact our support team immediately. If your order hasn't been shipped yet, we'll do our best to accommodate your request.

What should I do if my order arrives damaged? +

If your order arrives damaged, please get in touch with us within 24 hours of delivery. Send us photos and a description of the issue, and we'll assist with a replacement or refund as per our policy.

How can I subscribe to Indidha's newsletter? +

Please scroll to the bottom of our website to find the newsletter subscription option. Enter your email to receive updates on new collections, exclusive offers, and more.

How can I create an account on Indidha? +

Visit our website, click the "Sign Up" button, and enter the necessary details. Once you register, you'll enjoy a personalized shopping experience and be able to track your orders easily.

What should I do if I forgot my password? +

On the login page, click on "Forgot Password?" Enter your registered email, and we'll send a link to reset your password.

Are there any membership benefits on Indidha? +

Yes, Indidha offers exclusive access to new collections, seasonal discounts, and early sale notifications for registered members. Stay tuned for more membership perks!

How can I leave a review for a product? +

After purchasing a product, you'll receive an email inviting you to share your feedback. Alternatively, you can go to the product page on our website and submit your review.

What should I do if I need help with my product? +

If you experience any issues, please get in touch with our customer support team. We'll do our best to resolve the problem promptly.

How is my data protected on Indidha? +

We take data security seriously. Your personal information is encrypted and stored securely, adhering to industry standards for online protection. For more information, please review our Privacy Policy on the website.